Do you have COD? What are the payment options?
Cash on delivery is NOT available since we have payment-first policy.
- Bank Deposit/Online transfer (BDO)
- Paypal (Debit/Credit Cards)
How many days does shipping take?
FOR ONHAND PRODUCTS ON CLEARANCE SALE:
- Fulfillment time : 4-5 days
- Shipping time: 4-6 days
- Total lead time: Approximately 2 weeks from payment date.
FOR PREORDER PRODUCTS:
March 22-28 orders
- Processing dates: April 1-4
- Estimate Delivery dates: April 7-10
March 29-April 4 orders
- Processing dates: April 8-10
- Estimate Delivery dates: April 14-16
April 5-11 orders
- Processing dates: April 15-17
- Estimate Delivery dates: April 21-23
I didn't notice the lead time, can I cancel my paid order?
Unfortunately we do not accept cancellations due to unnoticed lead time. It is already stated in our product description, so before proceeding with your order and sending your payment, please be sure that you are willing to wait for the 2-week lead time.
I picked a wrong size, do you accept size changes?
Yes we do. Please contact us immediately on any of our social accounts.
Do you have a refund policy?
Yes. Please check our refund policy page. We typically give refunds to lost and damaged products. If you have questions, you can ask us anytime.
Inquiry response time:
Email: within 24 hours
Facebook: within 3-4 hours
(Miss Fit Ph)
Instagram: within 5-6 hours